With 5+ years of experience, I craft BIC learning solutions based on three values: Betterment, Innovation, and Customer-first.
Scroll below to explore how I turn concepts into dynamic, learner-focused experiences.
Scenario-based eLearning. This concept project was designed to help a global restaurant chain revive its crumbling reputation through enhanced CS.
Tools: Articulate Storyline 360, Vyond, MindMeister, Figma
Instructor-led training (ILT). This project was designed to equip sales managers in global hotel chains with concrete sales strategies to increase revenue.
Tools: Google Docs, Google Sheets, FigJam, Frame.io, Canva
Online Workshop. The content was used for a live online workshop to help public speakers choose a suitable topic & craft an effective message.
Tools: MS PowerPoint, Google Docs, Zoom (for the live version)
Rise 360 eLearning. This project aims to provide solo travelers with safety guides, including pre-trip and on-the-go essentials so that they have an enjoyable, safe trip.
Tools: Rise 360, Google Docs, Canva, ChatGPT-4o
Canvas Shell. This course was designed to help RMIT Vietnam undergrads enhance their employability skills and land suitable jobs.
Tools: Canvas LMS, HTML/CSS, Genially, Canva, Padlet, Twine
Branching scenario using Twine. A mini branching scenario I designed to help newbies at work communicate better when taking on a task from managers.
Tools: Twine, game.io
Public Speaking is a fundamental skill for students and young professionals. It does not only help one become eloquent but also to think more deeply and critically.
The public speaking project at American Center Hanoi served over 800 students and young professionals.
Katharina Darisse
Managing Director @Fair Job Hotels
Former Business Development Manager @Ritz-Carlton
As a subject matter expert, Tra was my reliable and detailed counterpart when developing the script for my Advanced Sales Management course. We spent many hours working together and I have enjoyed working with Tra each time. She was always pleasant and in a good mood. Tra was essential to extracting important subject matter from me and she always knew where examples, case studies or role plays were missing to enrich the course for the learner. Tra was able to structure a large amount of content into logical order, a skill very important for each learning designer. I appreciated her eye for detail and know that the course became better each time she touched it thanks to her dedication to creating the best possible and most engaging course.
Lisa Feeley
Learning Design Manager @Typsy
I would like to recommend Tra for their work as a learning designer.
During our time working together, they consistently developed quality learning materials, showcasing their knowledge of instructional design and andragogy.
Tra ensured that deadlines were met and deliverables were of high quality. Their contributions to the team were invaluable, consistently providing innovative solutions and ideas.
I believe that Tra would be an asset to any organization seeking a skilled and dedicated learning designer.
Sam Mellor
People & Culture Advisor @Minor Hotels
Former Talent & Culture Manager @Accor
Tra’s expertise in instructional design, creativity in developing engaging content, and commitment to enhancing the learning experience make them an invaluable addition to any team. Tra’s collaborative approach and attention to detail ensured the delivery of high-quality and effective learning programs. It was a pleasure to work alongside someone with such dedication and skill as well as a fun, positive energy that motivated the team. Thank you Tra for all your hard work and commitment.
Toan Nguyen
Sustainability Project Executive
Former VP of Public Relations @Hanoi Speakers Toastmasters
Tra always went the extra mile to invite great trainers to Hanoi Speakers Toastmasters. This resulted in tremendous growth of our organization members. When I struggled with confidence in public speaking, Tra invited Kin, a Semi-finalist in the World Champion on Public Speaking in Toastmasters to train for me and other members.
We often call Tra a "creative" machine as she initiated numerous projects to improve meeting quality and Educational programs in our community. Every time I attended a meeting, we found innovative engaging activities which motivated us to try more and maximize our growth in this community.
With all of Tra's valuable qualifications and charming character, I am confident to recommend Tra for any position in learning design and experiential learning.
Thinking about collaborating?
Reach out to me via trapham.1712@gmail.com
or a direct message on LinkedIn.